Contact Us
We'd love to hear from you.
Every message is read and answered by a person — no chatbots, no ticket black holes. We respond within 24 hours, and usually much faster.
It's event day and something's wrong?
Ticket won't scan, buyer at the door, payout question mid-sale — email plusntrust@gmail.com with URGENT in the subject line and the event name. Event-day issues jump the queue and are handled within hours.
Common Topics
Ticket issues or refunds
Include your order email and event name
Organizer onboarding
Questions about hosting events or Stripe payouts
Report an issue
Fraudulent events, security concerns, or bugs
Business inquiries
Partnerships, press, or enterprise plans
Guarantee claims are reviewed within 24 hours — see the +ONE Ticket Guarantee.